CANCELLATION AND RETURN POLICY



Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at https://www.ayursoln.com/contact-us-2/ to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Flat No 304, Janani Apartments
Attn: Returns
RMA #
Nagarakatte Road Nagarakatte Moodbidri
Dakshina Kannada District, Karnataka 574227
India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
     ●     Online Consultation, Online
     ●     Project Consultation


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Sale items are FINAL SALE and cannot be returned.
     ●     The package should not be opened or used before returning,
     ●     The package should have the invoice along with the product during return.
     ●     Any damages to the product is not acceptable when we obtain.
     ●     For complaints & Refunds are to be through the Contact Us form only.
     ●     Other form of communication is not entertained

QUESTIONS

If you have any questions concerning our return policy, please contact us at: